In the past, I’ve seen businesses of all sizes ponder and waffle over the idea of a blog. The concerns are valid of course. You’re better off not having a blog if you’re not comfortable with writing, or if you can’t afford to hire a specialist. A poorly written blog will not only hinder your SEO opportunities, but will affect the credibility of your online presence and even damage your brand. Further, with larger organizations, timing becomes a factor. Most large corporations, even those with finely honed communications teams (ahem)are simply not agile enough to make good use of daily blogging efforts (let alone real-time feeds like Twitter of Facebook). Since corporate communications are ultimately beholden to the “brand image” that a battery of nameless executive want to create/project/manage, the timeliness and impact of real-time communications is blunted significantly.

The small business has an advantage when it comes to communications with clients and customers. The layers of bureaucracy are removed and the blog author can look the owner in the eye and help prepare the message.

That said, blogs must be used wisely. The internet grants the power of communication to all who dare take up the pen (or keyboard). The power must be used concisely and honestly. But refrain from bashing your opponents or competition out right. Comparisons and analyses are obviously the more mature and effective method to employ if you feel compelled to fence with your opponent.

Libel is the written defamation of a person or entity (oddly, corporations have the same rights as a human being in the United States – who’da thunk?). In my humble opinion, a good juicy blog rides the line of libel and slander, like a surfer stuck in the tube of truth knowing that he’s going to have to “jump the shark” before the episode is over.

Of course, that’s got nothing to do with any sort of professional or corporate/product blog. Remember, blogging is a straight dialogue between you and your customers and clients. It’s a chance to build your brand, but don’t get hung up on those BS marketing terms. Your blog is essentially a calling card, a first impression, a reference point and a lifeline for you and your customers. Think out your blog updates. Take the time make them consistent and relevant. Don’t just cut and paste your brochure garbage. Give it some personality – make it real, make the human connection.

One last tip – answer all the comments you get. It’s worth your time to show your customers and clients that you care about their thoughts and opinions. Your blog generates goodwill by being entertaining and useful.

I don’t know what I was reading, some trade rag or a news article one of my nemeses circled for me and left in my in-box, some ten-dollar fluff on a forgotten back-channel of the internet… I don’t know what it was, but it was all about “Your Personal Brand.”

Brand. The word means different things to marketers and real people. When I buy shoes, Brand is a choice between Dr. Martens and Sketchers, Nike and Converse. When I’m at work, tip-tapping my keys, hacking out magical phrases as catchy quips for my masters, Brand becomes the soul and salvation of an organization, its single-aspect face that must be clearly understood and represented to the unwitting consumer, who most likely, ignores more of it.

Do writers have a Personal Brand? Let’s compare a few and think hard on their Personal Brands.

Randomly (right?), let’s start with Hunter S. Thompson. The very name could be “a killing word.” Muttering the name is like chanting an incantation, ancient and esoteric worlds designed to release some raving, drug-maddened beast on the world. Next time you’re with a group of readers, literati and like who would have cause to know the name, try just dropping it and see the reaction you get.

When I do it, the whole group goes “Oh, well, yeah!” There’s usually a chorus of laughter and knowing smiles. Someone always shakes their head and says wistfully, “…imagine,..”

So what is Hunter’s brand? Is it riotous chemical abuse and unbridled self-destruction? Maybe on the surface, but peering a little deeper, we see a writer who is obsessed with truth, in what ever Huxley-esque form it manifests. One could wax philosophical for weeks about the mysteries that Hunter S. Thompson chased after in his self-induced dystopia of indulgence.

The choice to write about his adventures, mythical or otherwise, was a choice for representing truth, as he saw it. It was a decision designed to make his “brand” more true, and perhaps even more palatable to the audience. If 1960’s America was confronted with an author who was simply hyper critical and adventurous, how might they react? Perhaps it was safer for Hunter S. Thompson’s “brand” if he let the audiences believe only a crazed addict of marijuana and scotch (which, these days, would be half the thinking world) would challenge convention and dare question the myriad cultural constructs that serve to protect only the status quo.

Then again, he was a “…doctor of journalism goddammit…”

Perhaps the average copywriter or fiction author can’t afford to be so…gregarious with their personal brand. Businesses, as much as we want to lie to our selves about it, are all about the Benjamins. I doubt seriously Sony would dial up Hunter S. and ask him to knock of copy for the latest Blue-ray player. On the other hand, Hunter S. did enjoy a proto-blog hosted by ESPN in his later years.  My point is that for most writers who are lucky enough to get some qwan from local businesses, are just that, lucky. It’s the small business (a term synonymous with desperate in these uncertain times) that the copywriter can get access to, and it’s that same business that’s dreading spending any money. So what can your “brand” say that will put these fellow at ease, or at least ease up on their purse strings?

Well, when you find out, let me know. But I’d say a few things are essential to a successful personal brand.

1. When you write copy for your client, get it done. Get it done right, and get it done on time. Yes, this is a creative industry, and success depends on a very subjective product. But, you know what’s good and what is crap. If you don’t, maybe you should unpack that MFA application…
2. Throw ‘em a freebie. The reason most of us became writers (aside from our innate desire to create and an unnatural cleverness) is because we don’t really want to work. Hammering out copy for the local bakery or head-shop takes all of ten minutes. You’re billing for .5 hours, at least. Throw a freebie in once in a while. You can point this out in a very gentlemanly fashion by mailing a copy your invoice that quietly denotes the donated time. Hell, take another seven seconds and scrawl “thanks” on the bill.
3. Grammar. Much as I hate admit it, good grammar and punctuation make things easier to read. Easier to read means more people will read it. Look at it from a shopkeepers point of view: s@l3 is clever (and sickeningly trendy), but Sale! is simply easier to read.
4. Know who you are talking to, about what. I’m terrible at this. I’ve got so many different projects going on (ranging from getting my yard raked to graduate school transcripts to actually showing up for work) I don’t know what day it is most of the time. In fact, just today I walked into a meeting where I was expected to present a recurring article idea. And I blew it. Regularly, I’m embarrassed to say to my clients “…I’m sorry, can you refresh my memory?” If you’re not an organized person, get organized. Or marry one. Seriously.

If you incorporate simple policies like this into your personal “brand,” your bland sales copy won’t have to stand out. Your service will.